This page sets out the terms between you and In-finity Solutions under which you may access our website and Our Terms and Conditions apply to all users of, and visitors to, our site. 

Your use of our site means that you accept, and agree to abide by our terms and conditions.

1 - Prohibited Uses

You may use our site only for lawful purposes.  You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
  • For the purpose of harming or attempting to harm persons in any way or through any Hateful Conduct:
  • You may not promote violence against or directly attack or threaten other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or disease.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of our site.

Not to access without authority, interfere with, damage or disrupt:

  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or any equipment or network or software owned or used by any third party.

2 - Suspension and Termination

We will determine, in our discretion, whether there has been a breach of our terms and conditions through your use of our site.  When a breach has occurred, we may take such action as we deem appropriate. 

Failure to comply with our terms and conditions constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of our terms and conditions.  The responses described in our terms and conditions are not limited, and we may take any other action we reasonably deem appropriate.

We assume that at the time of booking you accept these terms and conditions in full.

3 - Event Booking

  • The CPD Portal-SW provides a platform to organisations wishing to promote their CPD – it does not manage event bookings.
  • All enquiries regarding a provider’s event(s) should be sent to the ‘Event Provider'. You can do this by selecting the provider from the 'Contact a Provider' contact form. Your booking is a contract between you and the event provider. 

4 - Payment

An invoice will be emailed to you by the event provider at the time of booking. Payment is subject to the provider's terms as defined in their invoice.

5 - Event Cancellation Rights and Refunds

Bookings for an event or course are subject to the terms and conditions as defined.

For full Terms and Conditions of Booking please click here

5.1 - For Event Enquiries

The CPD Portal provides a platform for organisations wishing to promote their CPD – it does not manage event bookings. All enquiries regarding a provider’s event(s) should be sent to the ‘Event Provider’.

6 - Attending an Event or Course

Before you finalise your booking, please read through all the information that applies to the event or course as defined by the event provider to ensure you are happy to continue.

7 - Documents

TSC-SW maintains this website to provide a service to enhance access to CPD information across Sub Region A. TSC-SW accepts no responsibility or liability whatsoever with regard to the information and documents uploaded and shared by third parties on this site.

8 - Directory

Information provided  on this website is intended to provide school improvement support across SW England.  No warranty, representation or undertaking is made about the content, accuracy and completeness of the information provided. 

TSC-SW accepts no responsibility or liability for any loss, damage or injury which may arise from anything contained in this publication. No person is entitled to any redress against our organisation on any account whatsoever and however arising in relation to any information provided.

9 - CPD Providers/Organisers using the Platform to Promote/Manage their Organisation's CPD 

CPD Portal is a “self-service” platform where event providers manage their own event listings, and customer bookings entirely. When you book onto an event directly your commercial agreement is entirely with the event provider. CPD Portal does not manage or control any of the listings or events on our website and beyond providing the software services to promote and manage events online we do not have any affiliation with the event provider, venue or event.

When you (as an Event Organiser) use the CPD Portal  for promoting events and collecting data from your attendees you are the “data controller” of all your attendees’ data. CPD Portal is a “data processor”, which means that the CPD Portal won’t do anything with your attendees’ data other than what you need the the CPD Portal to do in order to provide the service. The CPD Portal will not send attendees any marketing emails or share their data with anyone. 

The Event Organiser is responsible for the security and their GDPR compliance in the use of any data exported from the CPD Portal and should adhere to their own organisation's policy and practice. 

The CPD Portal cannot be held responsible for any data breach relating the mishandling of data / data exported from the system by an Event Organiser. 

The CPD Portal provides the ability for Event Organisers to email event delegates directly through the system. This functionality has been designed to send service related (operational) emails specific to an Organiser's event attended by the recipient of such email. If an Organiser wants to use this function for marketing purposes, you (the Organiser) need to secure your own compliant opt-in consents for the sending of marketing emails. Each event provides event attendees with the option to set their communication preferences.

If  an event attendee/booker should have any questions about an event, booking, refunds, data privacy or terms and conditions they should contact the event organiser directly via the ‘Contact’ menu, selecting the provider they wish to contact. They may also find contact details for them in the same place they found the original link for their event (e.g. their website, Facebook page, or Twitter account).

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, or you have invited team members to access parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You should reset your password periodically; you can do this by logging in and resetting your password. Your password should be unique and not a derivative of an existing one. 

10 - Event Deletion

In order to avoid having to restore your events after deletion and introducing an overhead, we don't currently provide this functionality. Instead of deleting a event you  can 'Unpublish' the event and it will be hidden. If you require the event permanently deleted from the platform we can of course delete it for you. Please contact us if you require an event deleted. 

10.2 - Event Expiry

Events where the end date has expired will be removed from the platform. Once they have been deleted from the system it is not possible to recover them.  

Please contact us if you wish to retain an expired event before the event’s end date.

11 - Canceling a CPD Provider Subscription Order

If you do cancel your CPD Provider subscription, your cancellation takes effect on your next billing cycle. This means that we can't refund you for any unused portion of the service. You will continue to have access to the system until the next billing date at which the service will expire. After which your organisation will be removed as an CPD Provider and your account deleted (We are not able to recover your account and any of your content after your subscription has expired. 

Unfortunately we can't provide refunds mid way through a billing period and do not provide pro-rata refunds midway through the subscription year.

If you do cancel your subscription you will continue to have access until the end of your billing period.

Subscription orders for the CPD Portal placed directly with In-Finity Solutions are processed immediately and can only be canceled by contacting us. If you decide you no longer wish to use or retain access to the service to which you've subscribed, you must contact us to request cancellation within 30 days of the subscription expiry date (the expiry date is 12 months from the date the subscription account was registered). Failure to inform CPD Portal you wish to cancel within the agreed time will result in you being billed for the next year’s membership.

11.1 - CPD Provider Contact Details

It is the responsibility of the subscribing organisation to update and maintain their contact details on the platform (This can be actioned through the profile menu or by contacting us). IMPORTANT : We will use these to contact your organisation regarding any operational changes or updates. We will also contact your organisation using these details regarding subscription expiry, and account deactivation/deletion. All communications will use the email address registered through your organisation's profile. 

11.2 Access to Data

You will have access to files uploaded to your account and your events up to your subscription expiry date. After this your account will be deactivated and after 30 days, your account and all your events will be deleted from the platform. (We are unable to recover deleted events for expired subscriptions).

11.3 - Subscription Renewal

Your subscription automatically renews when your contract expires to ensure you have continuous access to the platform (You will contacted before your renewal date). You must contact us if you wish to cancel. 

We will send your organisation two emails informing you that your subscription is expiring. A final email will be sent to your organisation informing you of your account deactivation/deletion. Any events you may have published on the platform will be unpublished and deted 30 days after account expiry.

You will retain access to the platform and its services until the subscription expiry date. Access to the platform and any services will end on your subscription renewal date.

12 - Reporting Misuse

If you wish to report misuse of the system or you suspect a fraudulent event listing please send the details via the contact form and include a link to the event.

As an Event Organiser/Provider you are subject to the CPD Portal's Privacy Policy and Terms and Conditions, and by using the service you accept the terms and conditions as well as your responsibilities as a data processor. 

If you wish to promote your own events take a look at the Find Out More to learn more about all the features we offer.

13 - Changes to our Terms and Conditions

We may revise our terms and conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in our terms and conditions may also be superseded by provisions or notices published elsewhere on our site.

14 - Privacy

For information regarding the personal information we store about you; please view our Privacy Policy



Last updated 12th May 2018 

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