CPD Portal is a “self-service” platform where event providers manage their own event listings, and customer bookings entirely. When you book onto an event directly your commercial agreement is entirely with the event provider. CPD Portal does not manage or control any of the listings or events on our website and beyond providing the software services to promote and manage events online we do not have any affiliation with the event provider, venue or event.
When you (as an Event Organiser) use the CPD Portal for promoting events and collecting data from your attendees you are the “data controller” of all your attendees’ data. CPD Portal is a “data processor”, which means that the CPD Portal won’t do anything with your attendees’ data other than what you need the the CPD Portal to do in order to provide the service. The CPD Portal will not send attendees any marketing emails or share their data with anyone.
The Event Organiser is responsible for the security and their GDPR compliance in the use of any data exported from the CPD Portal and should adhere to their own organisation's policy and practice.
The CPD Portal cannot be held responsible for any data breach relating the mishandling of data / data exported from the system by an Event Organiser.
The CPD Portal provides the ability for Event Organisers to email event delegates directly through the system. This functionality has been designed to send service related (operational) emails specific to an Organiser's event attended by the recipient of such email. If an Organiser wants to use this function for marketing purposes, you (the Organiser) need to secure your own compliant opt-in consents for the sending of marketing emails. Each event provides event attendees with the option to set their communication preferences.
If an event attendee/booker should have any questions about an event, booking, refunds, data privacy or terms and conditions they should contact the event organiser directly via the ‘Contact’ menu, selecting the provider they wish to contact. They may also find contact details for them in the same place they found the original link for their event (e.g. their website, Facebook page, or Twitter account).
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, or you have invited team members to access parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You should reset your password periodically; you can do this by logging in and resetting your password. Your password should be unique and not a derivative of an existing one.
CPD Provider/Organiser Subscription Cancellation
CPD Portal is a recurring annual subscription service but you can modify or cancel your subscription at any time. You must cancel your subscription before the end of your yearly subscription renewal date otherwise you will be billed for another year’s subscription. IMPORTANT: If you do not cancel your subscription before the renewal date you will be billed for another year. Please note your subscription renewal date starts from the date you first logged into the system as a CPD Provider. You will be billed annually regardless of whether your organisation has added any CPD events through your account. By logging into the system you agree to the terms and conditions of the service.
If you wish to cancel please take the following steps.
Note: if you cancel and then restart your subscription in the future, you won't be able to benefit from the same price if you are on a discounted plan.
CPD Provider/Organiser Cancellation timing and refunds
Unfortunately we can't provide refunds mid way through a billing period and do not provide pro-rata refunds midway through the subscription year.
If you do cancel your subscription you will continue to have access until the end of your billing period.
If you wish to report misuse of the system or you suspect a fraudulent event listing please send the details via the contact form and include a link to the event.
If you wish to promote your own events take a look at the Find Out More to learn more about all the features we offer.
Last updated 12th May 2018